You may still be able to achieve an acceptable resolution with Target customer service. If you get off the phone with a Target representative feeling as though you didn't accomplish anything during your call, don't give up. What Should You Do If You Have an Unsuccessful Call with Target? You may have to deal directly with the manufacturer. In addition, Target phone agents may be limited in their ability to assist with items that are under manufacturer warranty.
Some issues, such as returns and exchanges, can be initiated over the phone but you will still have to bring the item to a Target location or mail it back. What Can't Be Resolved With a Call to Target Customer Service? Agents can also provide technical support for users of Target's website and mobile app, assist in tracking packages and record complaints regarding Target store operations. Target customer service representatives can resolve many issues, including questions about refunds and exchanges, gift cards, and Target's Red Card. What Kind of Issues can Target Customer Service Representative Resolve? One area of dissatisfaction for some people is that Target representatives don't seem to be able to handle more complex questions, often forwarding callers to other representatives several times during a call. Many people report satisfaction with the service that they've received, while others are less impressed. How do Consumers Feel About Calling Target Customer Service?Īs is common with large companies, there seems to be a range of opinions regarding Target phone-based customer service. Target's website provides separate numbers for these services. Note: If you are calling about Target's pharmacy or in-store "Minute Clinic" health care services, keep in mind that these are managed by CVS.
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This may include product receipts, serial numbers, shipping information and communications between you and Target regarding this specific issue. Make sure you have any necessary documentation in front of you before placing your call.Target is a large company with many divisions, so check 's help section for a list of numbers that correspond with specific concerns. Check to make sure that you are calling the right number.Contact target corporate only after your local store manager appears to be unable or unwilling to resolve your issue. If your problem is with something that happened at a Target store, you'll probably save time and hassle by calling the store directly.There are a few things that you can do to help ensure that your call to Target is a productive one: Information about Target's house brands.īest Practices for Calling Target Customer Service.Issues with prescriptions or in-store health clinic service.Inquiries about Target's Red Card and Circle programs.Requesting a return or exchange for an item purchased online.Compliments or complaints about in-store service.Questions about using or the Target mobile app.People call Target customer support for a range of reasons, including: Why Do People Call Target Customer Support? As the country's eighth-largest retailer, it isn't surprising that Target gets a lot of customer service calls each day. Target is a major big-box department store that operates throughout the United States.
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